Refund policy

Welcome to Blings Heaven. We value our customers and aim to provide the best shopping experience. Please read our Return & Refund Policy carefully before placing an order.

Returns

We accept returns within 7 days of receiving your order.

To be eligible for a return:

  • The item must be unused and in its original condition
  • Tags and original packaging must be intact
  • Proof of purchase or order number is required

Non-Returnable Items

The following items cannot be returned or refunded:

  • Sale or discounted products
  • Customized or personalized items
  • Used or damaged products caused by customer misuse

Refunds

Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.

If approved:

  • Refunds will be processed to the original payment method
  • Processing time may take 5–10 business days

Exchanges

We only replace items if they are defective, damaged, or incorrect.

Order Cancellation

Orders can only be cancelled before they are shipped.

Return Shipping

Customers are responsible for return shipping charges unless the product received is damaged or incorrect.

Contact Us

If you have any questions regarding our Return & Refund Policy, please contact us.